Venue audits for hospitality operators
Read your venue.
One day on your floor, 53 checkpoints. Full written report by the next working day, from the founder, 25 years in hospitality.
Scroll
One day on your floor, 53 checkpoints. Full written report by the next working day, from the founder, 25 years in hospitality.
Five places margin leaves a venue, from the delivery door to the till.
Signed for, never counted. A short delivery is paid in full.
A$24,000 of food bought a month (24% of A$100,000 turnover) × 1% arriving short = A$240.
No par levels. Stock is ordered by feel, and the excess spoils on the shelf.
About 40% of food bought by Australian venues is wasted (RMIT Watch My Waste), and spoilage can account for 21% of hospitality food waste (Love Food Hate Waste NSW): 40% × 21% = 8.4% of purchases. A$24,000 × 8.4% = A$2,016.
The bar free-pours without a jigger. Every 30ml nip goes out at 45ml. The guest pays for 30ml.
15ml × (A$40 ÷ 700ml) = A$0.857 a nip. × 60 nips a night × 30 nights = A$1,543.
11 kegs in, 9 sold. Foam, line cleaning, staff drinks and unrecorded comps. The two missing kegs vanish into variance.
2 kegs unaccounted ÷ 11 received = 18.2%. 2 × A$390 a 50L keg = A$780.
The signature cocktail is priced off a guess. It runs 11 points over its cost target, every serve.
A$24 menu price = A$21.82 ex GST. Build cost A$6.76 (31%). A 20% target allows A$4.36. Gap: A$2.40 a serve × 15 serves a night × 30 nights = A$1,080.
A worked example for a venue turning over A$100,000 a month, with the working shown. Not figures from a specific venue. Waste rates: RMIT Watch My Waste; Love Food Hate Waste NSW, citing WRAP UK hospitality data. Keg price: published 50L prices for mainstream beer.
Most venue problems aren't mysteries. They show up – once someone looks.
I'm Radu Ciprian Popa. Twenty-five years inside hospitality's hardest rooms – ocean liners, five-star mountain hotels, Australian wineries. I deliver every Read myself. No associates. No delegation.
Every finding stays on record, with an owner and a date, until the fix is confirmed.
One day on your floor. Full written report by the next working day.
Every finding, with an owner, a due date and a yearly value where one can be measured.
Each fix confirmed at the next check, then taken off the total.
Totals include valued findings only.
Twelve questions across the six areas where margin slips. A score, area by area, in three minutes.
One day on your floor, 53 checkpoints across 10 zones. Full written report by the next working day. Each finding goes into BLACK NEST with an owner and a due date.
I do. Every Read is delivered by me personally. No associates, no delegation.
Yes. Melbourne-based, working across Australia. Travel is agreed on the first call.
The Read finds the money. BLACK NEST keeps the score. Every finding stays on record, with an owner and a date, until the fix is confirmed at the next check.
Your findings go into BLACK NEST. Access is included for 90 days. One follow-up check is included in that time, to confirm the fixes. After that, checks are priced per visit, quoted on request. No lock-in.
Twenty minutes, no obligation. I answer every enquiry myself, usually within 24 hours.