A grand, low-lit dining room after service
Venue audits for hospitality operators

Read your venue.

Hospitality is a thousand small choices. The Read is a founder-led venue audit that finds the ones that drifted — stock variance, pour cost, roster drift, cost per cover — and walks your floor to fix them.

25 yrs
On the floor
12 wk
The full NEST Method
100%
Founder-delivered
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Results

What the work looks like.

The bar is where margin leaks fastest — and quietest. Here are three losses every venue carries behind the bar, and what they cost you each month.

Typical industry ranges — illustrative, not figures from a specific engagement.

The Over-Pour

Your 30ml nip is poured at 45ml.

Free-pouring without a jigger runs every spirit about 50% heavy. On a busy night, that's whole bottles given away — one round at a time.

A$1,500+lost per month · single bar
The Phantom Keg

11 kegs in. 9 kegs sold.

Foam, line cleaning, staff drinks and untracked comps. The two missing kegs never show up as a number — they just vanish into variance.

~18%of keg volume, gone before it pours
The House Favourite

Your signature cocktail loses money.

Six ingredients, three garnishes, priced off a guess. The drink everyone orders is the one quietly bleeding your margin, all night long.

−A$2.40per serve · the one they all order
Radu Ciprian Popa, founder of Nest Hospitality Solutions
Radu Ciprian Popa · Founder
Founder

Twenty-five years setting standards.

Most venue problems aren't mysteries. They show up — once someone looks.

I'm Radu Ciprian Popa, founder of Nest. I've spent twenty-five years inside hospitality's hardest environments — luxury ocean liners, five-diamond mountain hotels, boutique Australian wineries.

Too many good venues lose ground in places nobody's checking — stock variance, pour cost, roster drift, cost per cover. The numbers are recoverable when someone walks the floor with the right eyes. Every engagement is delivered by me personally. No associates. No delegation.

Experience includes

  • Cunard Line — QM2 opening, QE2 decommissioning, Public Rooms Manager
  • P&O Cruises — F&B Manager, large-scale beverage operations
  • The Little Nell, Aspen — Relais & Châteaux / Forbes Five-Star
  • Westin Melbourne — Banquets
  • Balgownie Estate, Yarra Valley — Operations Director
NEST
The NEST Method
01 / 04
Week 1 · Navigate

Navigate

Map the venue's current state. Find where friction, waste, and underperformance actually live — not where you think they do.

DeliverableA concise snapshot of where margin is leaking — and which floor to walk first.
Week 2 · Evaluate

Evaluate

Analyse the data. Labour ratios, beverage margins, cover turns, guest-journey failure points. Build a clear picture.

DeliverableA quantified picture of labour, beverage and guest-journey performance — issues ranked by P&L impact.
Week 3–6 · Strengthen

Strengthen

Implement targeted fixes. SOPs, staff optimisation, menu structure, service sequencing. Changes that show up in week one.

DeliverableSpecific fixes on your floor — SOPs, rosters, menu — visible in your weekly P&L.
Week 7–12 · Transform

Transform

Embed the changes. Build systems and training rhythms that sustain performance once the engagement ends.

DeliverableTraining rhythms, checklists and dashboards your team can run without you.
NavigateEvaluateStrengthenTransform
Services · The on-the-floor path

Where we work together.

Every engagement is delivered personally by the founder — no associates, no delegation. Bands are indicative; final scope is set after a free 30-minute call. See services in detail →

Every engagement also includes access to private operator tools — Venue Visit Scorecard, Beverage Cost Calculator, Labour Audit, Menu Margin Engineer. Used during the work, handed to your team on completion.
Read.
Book the Read

Your venue's performance ceiling is higher than you think.

30 minutes. No obligation. A direct conversation about where your venue is losing money — and what to do about it. Founder-delivered, answered personally within 24 hours.

Free Self-Assessment

Find the leak in twelve questions.

Twelve quick questions across the six areas where venue margin usually slips. At the end you get a scored breakdown — area by area — showing exactly where your numbers are bleeding, and whether Sentri ST is the fix or something simpler will do.

12 questions6 audit areas3 minutesNo sign-up
Technology Division · The systems path

The Sentri Suite. Systems built for operators.

Six AI-powered systems — from a free venue performance dashboard to a consultant-led onsite audit. Start where you are. Scale when the numbers warrant it. Explore the full suite →

SentriX — Operational Intelligence
Questions

Before you book the call.

The lingering ones — engagement length, who delivers the work, single venue vs group, and what the call actually leads to.

Depends on which path. The Venue Performance Audit runs 1–2 weeks with a prioritised action list in five business days. Beverage Performance is 6–10 weeks on your floor. Pre-Opening Consulting is 8–12 weeks before doors. Masterclasses are a half-day. Final scope is set after the free 30-minute call.

Melbourne-based, working nationally across Australia. Onsite work is part of every engagement — distance gets factored into the scope conversation on the 30-minute call.

Every engagement is delivered by Radu personally. No associates, no delegation. That's a hard line — it's also why the practice doesn't try to scale beyond what one operator can hold to the standard.

Single venues are welcome. The Audit, Beverage Performance and Masterclass paths all work for one site as readily as several. Sentri is built for any operator, single or multi-site.

The systems path is fully priced — Sentri tiers run from free (VP dashboard) up to A$2,497 (XR Full audit), bought directly. The on-the-floor consulting path is scope-dependent: durations are visible above, but the actual quote is set on the call.

Two paths into the same craft. The Read is the on-the-floor path — founder-delivered venue audits and longer engagements. Sentri is the systems path — six tiers of AI-powered tools, from a free dashboard to a consultant-led onsite audit. Many operators eventually use both.

Twelve questions across six audit areas. Three minutes. No sign-up. You get a score with a red/amber/green band plus a per-area breakdown showing where the leak is. If you want it emailed with benchmark copy, there's an optional email step.

A free 30-minute call. We talk through where the venue is now and where you think the gaps are. After that, scope and timing for whichever path fits. The 12-week NEST Method is the full structure; shorter engagements compress the same stages.

Contact

Your venue's performance ceiling is higher than you think.

30 minutes, no obligation. A direct conversation about where your venue is losing money — and what to do about it. I respond to every enquiry personally, usually within 24 hours.

Every enquiry is answered personally. No auto-replies, no delegation.